When you receive your rug and carefully unroll it, you may notice waves or creases may have formed on the surface. Don't panic! These waves are a result of the stress of rolling and shipping the product. Lay the rug completely flat and as the rug settles, the waves will soften and disappear within 2-3 days.
With proper maintenance and care, your seagrass rug will remain beautiful for years. A quality rug pad will extend the life of your rug, keep it in place, and allow breathability. We recommend this one.
Our rugs are handmade and fibers may shed over time. It is ok to vacuum this rug.
In the event of a spill, use a dry cloth and firmly blot the rug dry (do not rub the liquid). If needed, follow up with a wet rag and blot the rug dry again. For stains, order replacement squares and a sew kit and replace the affected area.